Cookie Policy

Last updated: July 27, 2025

1. What Are Cookies

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, keeping you logged in, and analyzing how you use our appointment booking platform.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled:

• Session Cookies: Keep you logged in during your visit
• CSRF Protection: Protect against cross-site request forgery attacks
• Authentication: Remember your login status and user preferences
• Shopping Cart: Store appointment bookings and package selections during checkout

Functional Cookies

These cookies enhance your experience on our platform:

• Language Preferences: Remember your preferred language settings
• Timezone: Store your timezone for accurate appointment scheduling
• Business Dashboard Settings: Remember your dashboard layout preferences
• Calendar View: Store your preferred calendar view (day, week, month)

Analytics Cookies

These cookies help us understand how you use our platform to improve our services:

• Usage Analytics: Track which features are most popular
• Performance Monitoring: Monitor page load times and system performance
• Error Tracking: Help us identify and fix technical issues
• Conversion Tracking: Measure appointment booking success rates

Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaign effectiveness:

• Advertising: Show you relevant ads for appointment booking features
• Social Media: Enable sharing of content on social media platforms
• Campaign Tracking: Measure the effectiveness of our marketing efforts
• Retargeting: Show relevant ads to users who have visited our platform

3. Third-Party Cookies

We use several third-party services that may set their own cookies:

• Stripe: For secure payment processing and fraud prevention
• Google Analytics: To understand website usage and improve our services
• Social Media Platforms: For social media integration and sharing features
• Email Service Providers: For appointment confirmations and marketing emails
• SMS Providers: For appointment reminders and notifications

4. How Long Do Cookies Last

The duration cookies remain on your device varies:

• Session Cookies: Deleted when you close your browser
• Persistent Cookies: Remain for a set period (typically 30 days to 2 years)
• Authentication Cookies: Last until you log out or expire after a period of inactivity
• Preference Cookies: Last up to 1 year to remember your settings

5. Managing Cookies

You can control cookies in several ways:

• Browser Settings: Configure your browser to accept, reject, or notify you about cookies
• Delete Cookies: Clear existing cookies from your browser's settings
• Third-Party Opt-out: Use opt-out tools provided by advertising networks
• Privacy Extensions: Use browser extensions that block tracking cookies

Note: Disabling essential cookies may affect the functionality of our appointment booking system and prevent you from using certain features.

6. Cookie Consent

By using AppointmentKit, you consent to our use of cookies as described in this policy. For users in the European Union, we provide clear consent mechanisms for non-essential cookies in accordance with GDPR requirements.

7. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us: